Did you know that the blue customer name on each transaction on your orders page is a time-saving link?
When you click on the name, a box pops up. Think of it as a shortcut to several different tasks that would normally take you at least a couple of steps to complete. You can either contact the customer, view her profile, pull up order history, check message history, or email directly. All from the orders page!
I especially love the ability to check message history from here to see if I’ve already discussed the order with a customer prior to purchase or sent her a convo after purchase regarding additional information I need. The search function in Etsy convos isn’t the greatest, so this is incredibly helpful.
And see that little green star next to the name? That signifies a repeat customer.
Did you know about this timesaver? Do you use it?