Etsy calculated shipping profiles are a time-saving and potentially money-saving feature for sellers. But they do take some time and care to set up and start using.
I’ve heard feedback from multiple Etsy sellers who say that when they tried to use the calculated shipping tool, it ended up with the customer being undercharged and the seller having to pay the balance of the actual shipping charges. Others have said that customers were overcharged and they had to refund the overage. Neither of these scenarios has to be the case.
When I started using calculated shipping for the majority of my listings, my shipping charges became so much more accurate, especially in the case of international buyers. The combination of the high price of shipping internationally + large jumps in cost between ounces + the price variations between regions poses an issue when trying to create accurate profiles from scratch.
A lot of my customers purchase multiple items. Whether I’m sending those within the US or to another country, it can be really difficult to get those “with another item” amounts right when creating non-calculated shipping profiles. I feel so much better knowing my customers aren’t being overcharged.
Plus I love that I don’t have to get out my rate tables and do a bunch of figuring each time I design a new product. As long as I have the dimensions and weight, I’m good to go with shipping to any country.
Etsy Calculated Shipping: Part 1
I have divided this tutorial into two parts so that it doesn’t feel overwhelming.
Keep this in mind: Etsy never charges shipping. You as a seller do! The checkout system can only charge a customer what you have told it to charge based on the parameters you’ve set. So here’s the first part in the process of doing that correctly with calculated shipping.
Please note that while the Etsy interface has changed since these videos were made and things look different in many ways, the best practices for correctly setting up calculated shipping have remained the same. To set up your shipping, go to Settings > Shipping Settings in your dashboard. You will find three different tabs – Shipping Profiles, Package Preferences, and Rates & Upgrades – rather than everything being on the same page as shown in the video.
Click full screen button at bottom right to enlarge. Use gear button to adjust quality.
I hope that was helpful in getting you started. If there’s anything you need clarified, please leave a comment below.